Warranty policy Warranty Policy and Terms and Conditions Here you can download your warranty policy and terms and conditions for the Professional Luminaires, LED lamps, Components. The warranty begins on the date of purchase and expires at the end of the period indicated in table 1. Use our troubleshooting tool to see if you can resolve any issues yourself or alternatively book your product in for a repair or exchange. More from us. Philips Hue Account. Please verify that the country indicated in the heading of this document is the same as the country where you intend to use your Philips product. Philips will retain defective parts, modules or equipment. Requires the Hue … Smart Home. Expand your Hue system with a Philips Hue 16 ft/5M Outdoor Lightstrip and bring light to places you were not able to before. When products are a Friend of Hue, they simply work together for you in your home. Die Philips Garantie umfasst nur elektrische bzw.elektronische Produkte (im Folgenden „Geräte“ genannt). The Philips warranty applies on condition that the product has been handled properly for its intended use and in accordance with the operating instructions. 2 years I think. Newest products, latest trends and bestselling items from Singapore, Japan, Korea, US and all over the world at highly discounted price! Subject to the terms and conditions hereof, Signify as the manufacturer, warrant that the product is free from defects in materials and workmanship for a period of two (2) years after the date of purchase, unless a different period is stated in or on the packaging of the product and subject to maintenance of the product in accordance with the care and cleaning instructions laid down in the user manual. You are now visiting the Philips lighting website. To inquire service within the warranty period, please contact your dealer or the Philips Consumer Care center. You Can't Reliably Control Your Philips Hue Bulbs . Signify warrants that this device will be free from defects in material and workmanship and will operate for 2 years and 3 years for Energy Star certified products, unless a different period is stated in or on the packaging of the product, based on up to 3 hours average working time per day/7 days per week, when used as directed. Standard Halogen, Hiper and Signaling lamps, Warranty is 1 year or 30 000km, whichever is shorter, Warranty is 3 months or 10 000km, whichever is shorter, Water purification and filtration devices (excl. - If the product does not function properly due to problems with access to, or connection with service providers, such as interruptions in the access networks (e.g. Dimmable: YES (via app/remote) CCT range : 2200 - 6500K. In the unlikely event of a defect during the warranty Philips Personal Health, hereinafter ‘Philips’, will arrange for your product to be serviced in the country of use. 2. Amazon Singapore. The model number, the serial number or production date code (if available) can be found in the battery compartment or on the back or bottom of the product. Get beautiful accent lighting with these lights. All of Philips Personal Health products are designed and manufactured to the highest standards and deliver high-quality performance, ease of use and ease of installation. I can easily unsubscribe at any time! GPL Code Center. For professional products the warranty terms of the sale- or purchase agreement applies. Easy to shape into nearly any form, simply use the tape on the back to attach it to any solid surface. The lifetime mentioned on the packaging is an average only (in accordance with standards L70B50 and IEC60969 norms) and is based on an average of 3 burning hours per day. The Outdoor Lightstrip requires the Hue Bridge (sold separately) for the full Hue smart experience. Proof of purchase (Receipt/Tax Invoice) 2. SG. To obtain service within the warranty period, please contact your dealer or the Philips Consumer Care center. Contact Philips. Philips (Philips GmbH, Röntgenstraße 22, 22335 Hamburg in Deutschland bzw. Signify warrants that this device will be free from defects in material and workmanship and will operate for 2 years and 3 years for Energy Star certified products, unless a different period is stated in or on the packaging of the product, based on up to 3 hours average working time per day/7 days per week, when used as directed. Other Philips products; Warranty and legislation; Where to buy; For professionals. Email us. The Philips Warranty does not apply if: - The purchase documents have been altered in any way or made illegible. Friends of Philips Hue Philips Hue works with a range of different smart devices. 5 Remove Philips Hue Bridge from Connect Home and re-add (last resort) a. Unplug the Hue Bridge’s power cable b. - Claims for damaged and/or missing parts (incl. Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N.V. ©2018-2021 Signify Holding. Newest products, latest trends and bestselling items、Philips Hue White and Colour Ambiance Starter Kit (2 Years Warranty):Furniture & Deco, Items from Singapore, Japan, Korea, US and all over the world at highly discounted price! Monday to Friday 09:00 am to 5:00 pm. The Philips Service and Repair page offers support and troubleshooting to ensure that you are getting the most from your product. More from us. If you do not receive it within 48 hours, please contact us. The warranty period for the Product extends to two (2) years for Personal Health products from the date of purchase of the Product, as documented by valid proof of purchase. The warranty period starts on the date of purchase as stated on your proof-of-purchase and expires at the end of the period indicated in the section “Warranty period” below. Blender Jar, Vacuum Hose, Juicer lid), - In order to avoid unnecessary inconvenience, we advise you to read the operating instructions carefully or the support section of this web site for additional support, before contacting Philips or your dealer. Our Philips Smart Lighting Assistant on Facebook lets you ask questions, provides personalized recommendations and lets you place purchases all through the chat. - The model- and/or serial number on the product has been altered, removed or made illegible. - The model- and/or serial number on the product has been altered, removed or made illegible. - Repaired or replaced Products will be covered by limited warranty for the balance of the original limited warranty period. I can easily unsubscribe at any time! via on-line auction channels, the warranty period has started three months after the date of manufacturing, indicated on the product or as derived from the serial number of the product. Support. You can also contact our Consumer Care Team regarding the above products. I would like to receive promotional communications – based on my preferences and behavior – about Philips products, services, events and promotions. It is the brains of the operation, communicating with both your smart light bulbs and the Hue app to ensure that everything works together. *Philips values and respects your privacy. Warranty policy for Philips TV, Monitors, Phones, Projectors, Audio-, Video-, Fax-, Dictation product, Automotive Mobility accessories, water care and Lamps View information Philips products are designed and manufactured to the highest standards and deliver … Lumens: 250lm x 3 Wattage: 5.5W x 3. Sometimes your Philips Hue bulbs appear to connect seamlessly, but when you try to control them, they don't work properly. View. non-stop use in a commercial environment. Philips Produkte entsprechen dem neuesten Stand der Technik und werden nach strengsten Qualitätsnormen gefertigt. Where a repair is not possible or not commercially viable, Philips may replace the product with a new or refurbished product of similar functionality. philips easykey 9200; philips easykey 9100; philips easykey 7300; philips easykey 6100; philips easykey 5100; dealers; contact us; faq; register warranty This Article Applies to: Deco M9 Plus. The model number (also sometimes called model ID) and serial number or production week can be found in the battery compartment or on the back or bottom of the product. Buy Philips Hue 2M Lightstrip plus in Singapore,Singapore. All rights reserved. Ambiance; Entertainment; Daily Lighting ... Samsung Smart Things; Support Warranty. You are now visiting the Philips lighting website. Add up to 50 Philips Hue lights and 12 hue accessories Control your lights the way you want The heart of your Philips Hue system Easy, reliable and future proof system 2 Years Local (Singapore) Manufacturer Warranty Product information Technical Details. The warranty excludes, or does not apply: - If the proof-of-purchase has been altered in any way or is made illegible. Suggestions. kasa; tapo; neffos; Philips Hue Light. There are currently no items in your shopping cart. In order to be entitled to make a valid claim under warranty, you must present to us (or our representative) on request an adequate receipt of your purchase and the defect product for analysis. After a repair, firmware upgrade or replacement the warranty period will continue from the date of the original purchase. Incredible shopping paradise! Warranty. Laden Sie sich hier die Bedienungsanleitung Ihres Gerätes herunter. You can connect your Philips Hue system with the Google Assistant, Apple HomeKit, and many others. The possibilities are up to your imagination. - If repairs or product modifications have been carried out by unauthorized service organizations or persons. product mounted to the wall at elevated heights) and is not responsible for the cost of providing access to any Product by whatever means necessary for the purpose of carrying out repairs in the event the location or position at which the Product has been installed, renders it un-accessible for repairs to be carried out. We or us means Philips Electronics Australia Limited ACN 008 445 743 or Philips New Zealand Commercial Limited NZBN: 9429041782170, and our contact details are set out at the end of this warranty;. Thank you for purchasing this Philips product, we highly appreciate your choice for the Philips brand and wish you lots of pleasure using your new purchased product. powered by . Please read the, Selected products You can also buy Philips Hue’s products in Singapore at affordable prices owing to the free shipping and the lucrative offers provided by the website. 1. I can easily unsubscribe at any time! To be able to help you efficiently when you contact Philips or its service partners please have available: - The product type- or model number (also sometimes called model ID), - The proof-of-purchase (e.g. If any defect due to faulty materials and/or workmanship occurs within the warranty period, Philips will make arrangements for a free of charge service. Contact details for your lighting questions. Updated 07-07-2017 05:51:42 AM 24651. More from Signify. If you require service but you lost your proof-of-purchase or the retailer is unknown to Philips (e.g. Activate your lights and favourite light scenes with the Hue Tap smart light switch. - The product is being used for a commercial purpose. - Product with model name, serial number or production number removed, altered, is illegible or appears different from the Product type certified. - To third party applications used on- or with your products. original invoice or cash receipt) indicating the date of purchase, dealer name and model number of the product; and. All of Philips Personal Health products are designed and manufactured to the highest standards and deliver high-quality performance, ease of use and ease of installation. ... Products must be unused and kept in its original packaging to be returned to our light shop in Singapore. With just a few mouse clicks, you can register your new Philips' product today. If available, you can find the addresses of the service centers on this website. Supplier means the authorised distributor or retailer of the Goods that sold you the Goods in Australia or New Zealand; and You means the purchaser or the original end-user of the Goods;. (, Track your Pregnancy with #1 Pregnancy App Worldwide. Philips LED lights come in a wide variety of shapes and sizes. Home Products ... Lamps & Fixtures; Explore Hue Philips Hue Benefits; About Hue; Philips Hue App; Blog; Explore Features. LIMITED WARRANTY: Signify warrants that this bulb will be free from defects in material and workmanship and will operate for 3 years based on up to 3 hours average usage per day/7 days per week when used as directed. - Defects or parts requiring replacement due to ordinary wear and tear, corrosion, rust or stains, scratches, dents on the casing or paintwork of the Product. We will not be liable to you for other losses or indirect or consequential damages (including but not limited to loss of data or loss of income), nor compensate you for activities done by yourself, such as regular maintenance, saving or restoring data. Contact Philips. Learn more about Philips and how we help improve people’s lives through meaningful innovation in the areas of Healthcare, Consumer Lifestyle and Lighting. Philips Hue offers a wide range of smart light bulbs, lamps, fixtures and accessories. I would like to receive promotional communications – based on my preferences and behavior – about Philips products, services, events and promotions. For On-Site Repair service, Philips shall not be obliged to install, dismantle or otherwise work on any Product that is not on ground level (e.g. Replacement will be offered at Philips discretion and the warranty will continue from the date of original purchase. More from us. Contact Philips. - If the unit has been damaged, including but not limited to damage by animals, lightning, abnormal voltage, fire, natural disaster, transportation or water (unless the user manual expressly states that the product may be rinsed). Supplier means the authorised distributor or retailer of the Goods that sold you the Goods in Australia or New Zealand; and These limitations shall apply notwithstanding the failure of the essential purpose of any limited warranty. Dear customer, Thank you for purchasing this Philips product, we highly appreciate your choice for the Philips brand and wish you lots of pleasure using your new purchased product. Singapore... Home; Suggestions. See all products. Philips lighting . Light up your home with the Philips Hue Lightstrip Plus 1 m Extension Set. In case you encounter any difficulties while installing or using your product, we recommend that you first read the operating instructions or the information in the support section of this website. Shapes and sizes, Lamps, Fixtures and accessories and does not extend or renew original... Resolve any issues yourself or alternatively book your product, please make sure to bring along the:. Repaired or replaced products will be covered by limited warranty for the full Hue smart experience product., events and promotions, Selected products (, Track your Pregnancy with 1... Our remed ies under warranty will not extend to any other country original or. A Philips Hue Search Results: Furniture & Deco, Small Appliances, smart Tech philips hue warranty singapore now on at... Requires the Hue community number of the product has been damaged due to installation, repairs alteration... 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